New Patient Information
Welcome to Arrowsmith Dental Group
Looking for a dentist in Parksville? We're accepting new patients! Learn more about our clinic and what you can expect during your first visit, along with payment and financing options.Request Appointment
Your First Visit
Please arrive about 10 minutes early so that you have enough time to complete any necessary forms. You can aslo download and complete the New Patient form* in advance.
*IMPORTANT: Any form submitted by email must be encrypted, to ensure it is secure. By submitting an unencrypted email form, you are consenting to an unsecured email. Alternatively, please print off the form, complete it, and bring it to our office.
Your dentist will review your dental and medical history, then complete a comprehensive dental exam.
Your dentist will develop a long-term treatment plan based on your history and examination.
Read the FAQs to learn more about what to expect at Arrowsmith Dental Group.
- What features does your clinic offer?
Our clinic offers a number of features, including:
- Convenient Locations
- Free On-site Parking
- Multiple Appointment Bookings for Families
- Short Wait Times
- Phone Appointment Reminders
- How can I book an appointment?
To book an appointment at Arrowsmith Dental Group, please contact our office during our regular business hours.
- How do I cancel or reschedule an appointment?
Please call us in order to cancel or reschedule an appointment. Please notify us of any change of plans as soon as you can, so we can offer the space in our schedule to another patient.
- Do you offer appointment reminders?
In the days before your appointment, you will receive automated phone appointment reminders from us. If you need to cancel or reschedule an appointment, please call us as soon as possible to let us know.
- Does your clinic have on-site parking?
Yes, we have free on-site parking available for all our patients. We are also easily accessible via public transit.
Insurance & Financing
At Arrowsmith Dental Group, we'll help you navigate our options for payment, direct billing to insurance companies and payment options so you can focus on getting the dental care you need.
- Direct Billing to Insurance
We are proud to offer direct billing for most insurance plans. For your convenience, we are able to submit your insurance claim electronically, resulting in faster reimbursement, without the need for paper forms and signatures.
Our administrative team can help you understand your insurance plan better and can also send estimates to your insurance company prior to starting any major treatments.
Please bring your insurance plan information to your appointment.
- Payment Methods
Any co-pays or amounts not covered by insurance are your responsibility, and must be paid at the time of your appointment.
We accept payment by cash, cheque, debit or most major credit cards.
Support for Anxious Patients
Do you experience anxiety or fear around dental appointments? The team at Arrowsmith Dental Group has a number of practices in place, including dental sedation options, to help you relax during your appointments.